Answer questions and book treatments
Explain your services, availability, opening hours, prices and preparation guidance, then capture booking requests or make appointments directly through your connected booking system.
Callrix for Spas & wellness
Keep the calm.
Let Callrix take the call.
Give your team space to focus on the guest experience. Callrix answers treatment and venue questions, captures booking requests and helps callers prepare for their visit.
A natural fit for your everyday calls.
Manage appointments
Support confirmations, reminders, cancellations and rescheduling requests around your existing booking workflow.
Support every guest
Answer questions before and after treatments, provide arrival information and pass special requests or follow-ups to the right member of your team.
An example conversation
I’d like to book a couples treatment on Saturday.
Callrix
Callrix collects the requested treatment, timing and guest details, then follows your booking process.
Your team
Receives the booking request and any details that need confirmation.
Your operation, your instructions
Start with the calls
you need help with.
Choose the work Callrix should handle and what your team should take over. Keep the voice, information and next steps consistent with your service.
Explore how Callrix works- Treatment and package enquiries
- Booking and rescheduling requests
- Preparation and arrival information
- Reminders and follow-up calls
Questions, answered
A few things you might be wondering about
Can Callrix book treatments directly?
Absolutely. Callrix can connect with supported booking systems to check availability and book treatments directly. If you prefer, it can simply capture the guest’s details and preferred treatment and send the request to your team to confirm.
How does it handle sensitive or specialist questions?
You stay in control. You decide which questions Callrix can answer and which should be passed to a qualified member of your team. It can collect the relevant details, notify the right person or transfer the call where available.
Can it work for day spas and resort spas?
Yes. Callrix is configured around your venue, services and daily operations. Whether you run a boutique day spa, wellness centre or full-service resort spa, it can answer enquiries, manage bookings and direct requests to the right team.
Find the right level of coverage.
Choose a plan around your call volume, then build from there.
Make more room for your guests.
Let’s explore the calls Callrix can take off your team’s hands.