Will the AI sound robotic?

No. We use ultra-low latency, hyper-realistic voice models. Most callers don't realize they are speaking to an AI.

What happens if I go over my minutes?

We charge a simple flat rate for overage.

Does it integrate with my CRM?

Yes. Callrix integrates with HubSpot, Google Calendar, and Cal.com, with more coming soon.

Is there a setup fee?

No. Setup is free and takes about 15 minutes.

Is Callrix just a wrapper around Vapi, Retell, or ElevenLabs?

No. Callrix runs on leading voice models so your agent sounds human, the same way great apps run on great cloud infrastructure. That's plumbing, not the product. What you're paying for is Maya, the AI that designs, builds, and continuously improves an agent tailored to your business, plus the platform that connects it to your tools. Renting a voice API gives you raw parts. Callrix gives you a finished employee, built and kept running for you.

Does my Callrix agent get better over time?

Yes. Your agent learns from every real call. Callrix uses those conversations to sharpen how it answers, qualifies, and books, so it keeps getting better and stays tailored to your business as your services, pricing, and questions change. Your agent evolves with you instead of going stale, and a DIY voice tool can't do that for you.

How customisable is my Callrix agent?

Deeply, without you touching a prompt. Because Maya builds from a real understanding of your business and the platform is built to connect to your CRM, calendar, and systems, things like conditional call routing, data lookups, per-region handoffs, and custom booking rules get configured for you. Simple on the surface, deep underneath.

Do I need technical skills to set up or change my agent?

No. Maya does the building. You describe your business in plain English, or point her at your website, and she handles the prompts, call logic, booking flows, and handoffs. You review and go live, and you can ask for changes in plain language any time.

How does Callrix AI handle inbound calls?

Callrix AI answers every inbound call instantly, 24/7. Our AI agent greets callers by name (if known), qualifies their intent, collects relevant information, and routes them appropriately or books appointments directly. Every interaction is logged and synced to your CRM in real-time, ensuring you never miss a lead or important message.

How long does setup take?

Most businesses are live within one hour. Setup involves three simple steps: (1) Choose your AI agent type and customize the script to match your brand voice, (2) Connect your phone number, CRM, and calendar, and (3) Test a few calls and go live. Our team provides guided onboarding to ensure everything works perfectly before your first real call.

Which CRM platforms do you integrate with?

Callrix integrates with HubSpot, Google Calendar, and Cal.com today, with more coming soon. The integration automatically creates or updates contact records, logs call notes, tracks lead status, and books appointments. If you use a different tool, contact us - we can often help.

Can the AI agent book appointments directly?

Yes! Callrix AI integrates with Google Calendar and Cal.com (with more calendar platforms coming soon). The AI can check your availability in real-time, offer time slots to callers, and confirm bookings instantly. Calendar invites are sent automatically to both you and the caller, with all details logged.

What happens if the AI can't handle a call?

If the AI encounters a complex question or an escalation request, it gracefully transfers the call to your team or takes a detailed message for follow-up. You'll receive an instant notification via SMS or email with the caller's details and the reason for escalation. Our AI is continuously learning, so edge cases become smoother over time.

What happens if I go over my plan minutes?

You control what happens at 100% usage. Choose auto-continue (billed $49 per extra 75 minutes) or hard stop (agent pauses until you add minutes). You'll get alerts at 50%, 80%, and 100% usage via email and SMS.

What's the difference between the Try Me plan and other plans?

The Try Me plan ($49/month, 75 minutes) is perfect for testing our AI agent before committing. It includes all core features like AI call handling, summaries, and follow-ups, but does NOT include calendar scheduling or call forwarding. Upgrade to Starter or higher to unlock those features.

Can I change or cancel my plan?

Yes, you can upgrade instantly or cancel and downgrade at any time. Changes apply from your next billing cycle. There are no setup fees or hidden costs.

What are Campaign Minutes?

Campaign Minutes are for outbound calls (lead qualification, follow-ups, etc.). They're purchased as one-time packages and never expire. They're separate from your monthly inbound plan. A $15/mo agent subscription is required to use the minutes.

Can I add more AI agents to my account?

Yes! Additional inbound or campaign agents cost $15/month each. Great for handling different departments or campaigns.

Frequently Asked Questions

Everything you need to know about Callrix AI - functionality, setup, and integrations.

Callrix isn't a dashboard you configure. It's Maya, our AI that interviews your business (or reads your website) and builds a complete voice agent tailored to you: your services, call flows, questions, bookings, and escalation rules, with zero technical work. Then it keeps improving with every call. You get a finished AI employee, not a build-it-yourself toolkit.

Still have questions?

Our team is here to help. Book a personalized demo and we'll answer all your questions about how Callrix AI can work for your business.