# Callrix AI for Hotels - Plans & Pricing (Australia)

> AI phone agent for Australian hotels and resorts, priced in AUD. Room reservations, in-room dining, spa and restaurant bookings and concierge requests. From A$149/mo, down to A$0.65 a minute. No setup fees, no GST added, 7-day free trial.

Canonical URL: https://www.callrix.ai/hotels-au
Currency: AUD
Region: Australia
US and rest-of-world pricing: https://www.callrix.ai/hotels (USD ladder - the figures differ by market)

Short answer: hotel plans run from A$149/mo for 150 minutes (A$0.99/min) up to A$1,949/mo for 3,000 minutes (A$0.65/min). The per-minute rate falls as the package grows.

## Scope

These plans cover **inbound** guest calls:

- In-room dining orders, item by item, read back before the call ends
- Spa treatments and restaurant reservations, booked on the call
- Concierge requests - extra pillows to late checkout - captured and routed to the right desk
- Room reservations - dates, room type and guest details taken on the call, connected to your booking setup (booking engine, channel manager or direct; missing integrations built on request)

## Plans

| Plan | Price (AUD/mo) | Included Minutes | Approx. Calls | Per Minute | Best For |
|------|---------------:|-----------------:|--------------:|-----------:|----------|
| Free Trial | A$0 (7 days) | 10 | ~3 | Free | Hearing it before you pay |
| Front Desk | A$149 | 150 | ~50 | A$0.99 | One property, steady service |
| High Season | A$429 | 500 | ~167 | A$0.86 | Most popular - nobody rings out at 8pm |
| Full Occupancy | A$899 | 1,200 | ~400 | A$0.75 | Busy lobby, busier phone |
| Full Occupancy+ | A$1,949 | 3,000 | ~1,000 | **A$0.65** | Portfolios - every property, one front desk |
| Enterprise | Custom | 3,000+ | 1,000+ | Custom | Five or more properties |

**Every plan includes every feature.** The plans differ only in included minutes and the per-minute rate - never in features. Every plan covers one AI agent; each additional agent (a second property, a second line) is **A$20/mo** on top, on any plan.

Calls are estimated at three minutes each, which covers an in-room dining order read back in full.

Volume discounts against the Front Desk rate: High Season saves 13%, Full Occupancy 24%, Full Occupancy+ 34%.

## Enterprise

Past Full Occupancy+ - more than 3,000 minutes a month, or more than five properties - the plan is built around your portfolio: group billing, custom integrations, onboarding across every property and a named account team. Every portfolio runs differently, so this one starts with a conversation: talk to sales and we'll shape the agreement around how you operate.

## Included on every plan

- In-room dining orders taken item by item, with sides, swaps, the room number and delivery time read back
- Spa treatments and restaurant tables booked with time, name and room number
- Your room service, restaurant and spa menus with prices and hours
- 24/7 answering, including overnight and public holidays
- Every call summarised with transcript, order and request detail and the room or caller number
- Natural conversation in the languages your guests speak
- Orders and requests sent to the right desk the moment the call ends
- Call volume, busiest hours and phone-driven order and booking reporting

## Billing

- No setup fees and no lock-in contract
- All prices are in AUD; no GST or sales tax is added
- Overage is charged at A$50 for every 50 extra minutes
- Usage alerts at 50%, 80% and 100% by email and SMS
- Each additional AI agent beyond your first is A$20/mo, on any plan
- Upgrade instantly; downgrade or cancel from your next billing cycle

## Why this differs from standard Callrix plans

Hotel plans are a different product. They carry live menu and concierge knowledge, room reservation handling, item-by-item in-room dining capture with read-back, spa and restaurant booking logic, concierge-request routing, and a push into your POS. The standard receptionist plans at https://www.callrix.ai/pricing-au do none of that. Hotels and resorts are priced on the hotel plans.

## Try it

- Talk to Sienna, the live hotel agent, on https://www.callrix.ai/hotels-au - she answers for The Ivorelle, our fictional demo hotel. No signup.
- Start a 7-day free trial with 10 minutes included, no card required
- Book a 30-minute consult: https://cal.com/rez-tal-bqe3uf/30min

## Related

- US and rest-of-world hotel pricing: https://www.callrix.ai/hotels
- Restaurant pricing (Australia): https://www.callrix.ai/restaurants-au
- Standard pricing (Australia): https://www.callrix.ai/pricing-au